2. Launch the downloaded program. It may be in your Downloads folder.
3. Give the 9-digit number to your Mahoney support representative.
When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.
Mahoney uses Splashtop SOS for remote support. The Splashtop Business app applies the TLS/AES-256 encryption method when transmitting packets and data. It is completely safe to use in environments where security is a concern. Additional security information can be found at https://www.splashtop.com/security-features